All The Online Music Lessons Company students are required to have a lesson diary. The cost of the lesson diary is $10 and they should last students around 12 months of lessons. The lesson diary includes space for their teacher to record notes on each lesson, as well as a practice log for students to complete at home. Students will have a lesson diary automatically added to their first invoice.
Some instruments require students to work from a method book. Where this is the case, you will be notified and the book will be included on your first invoice. If you already have a method book suitable for the lessons that you would rather your child use, simply reply to your welcome email and we will remove the method book from the invoice.
Where students are not available to come to a regularly scheduled lesson, The Online Music Lessons Company needs to be notified by 12pm on Friday the week before. Because of The Online Music Lessons Company’ commitment to schools to provide accurate and reliable timetables that classroom teachers work off, once our timetable for the following week is confirmed with schools on Friday afternoons, we are not able to make any further changes. Where students are sick and less than the required notice is provided, we will make every effort to provide a catch up lesson, however this will depend on the teacher's schedule.
Where students are not continuing with lessons, two (2) weeks notice is required. This is to allow The Online Music Lessons Company time to rearrange the teacher’s timetable and provide suitable notice to other students whose lessons may be effected.
At the conclusion of each term, students are automatically enrolled in lessons for the following term. There is no need to reapply. Where students are not continuing with lessons in the following term, please notify The Online Music Lessons Company directly at the conclusion of the current term. If notice is not provided, the two week cancelation period may begin at the commencement of the following term.
Unpaid and Overdue Accounts
Overdue accounts may incur a late payment fee of $7.50. Any fees and charges incurred by The Online Music Lessons Company in the course of reclaiming unpaid invoices will remain the responsibility of the debtor. These include but are not limited to: bank dishonour fees, cheque dishonour fees, administration costs and debt collection agency fees.