The Online Music Lessons Company Direct Debit Terms of Service


1. Direct Debits are processed fortnightly in advance
2. Where there are an odd number of weeks in a term, either the first or last payment may be for a single lesson
3. Any extra items, such as purchase or hire items, will be charged for in full at the beginning of each term
4. Where a student is not continuing lessons, two weeks notice is required.
5. Any Direct debit that has already begun processing can not be stopped, however you may be eligible for a refund. To view our full refund policy go to www.onlinemusiclessons.co/refunds
6. If you nominate to use a credit card, a processing fee of 2% GST inclusive, may apply to payments made from a credit card account
7. If your credit card has reached its expire date, you must provide The Online Music Lessons Company with the updated details at least three business days prior to the next debit date
8. Payments falling on non-business days will be will be deducted from your nominated financial account on the next business day
9. If sufficient funds are not available in your nominated financial account at the time of processing, a dishonour fee may be charged by both your financial institution and The Online Music Lessons Company to cover reasonable administrative and processing costs
10. If you wish to change your direct debit agreement (including bank or credit card details) you must provide The Online Music Lessons Company with an updated Direct Debit Request at least three days prior to the next payment
11. To terminate your Direct Debit agreement, you must do so in writing to The Online Music Lessons Company at least three business days prior to your next payment
12. The personal information requested is required to set up your Direct Debit facility. Failure to provide the information will mean that The Online Music Lessons Company is unable to complete your request. Your personal information will be handled in accordance with The Online Music Lessons Company’ privacy policy or otherwise as required by law. All Direct Debit details are held securely and not given to any third party unless a valid claim is instigated when details will be provided to The Online Music Lessons Company financial institution. You may access your personal information or obtain a copy of The Online Music Lessons Company’ Privacy Policy by contacting The Online Music Lessons Company on 1300 467625 or you can view it online at www.onlinemusiclessons.co/privacy